Woman Gets Abortion, Complains Clinic Sent Her Ultrasound Images of Her Baby

International   |   Sarah Zagorski   |   Oct 6, 2015   |   4:42PM   |   London, England

In June, 29-year-old Nicky Windsor had an abortion at the Conifer House clinic in England. Then, after the procedure, the clinic sent her a sympathy card that read, “Your little one is sleeping soundly. Your little one sleeps upon a cloud drifting high above. And gently dreams of peaceful things surrounded by your love.” Shockingly, the card came with two ultrasound pictures of her unborn baby.

The Daily Mail reports that Windsor believes the clinic sent the sympathy card as an apology after she complained to their staff for not offering her a single burial for her aborted baby. However, the card had the opposite effect and devastated Windsor. She explained, “I couldn’t believe my eyes. It’s absolutely disgraceful. I’ve never known anything like it. What were they trying to do to me? Why on earth would I want scan pictures? Going through a procedure like that is traumatic enough so to have it all brought back to me in the way that they did was absolutely shocking.”

She added, “When I first got the card I thought it was a nice gesture but when I opened it up and saw two baby scans it absolutely shattered me. It was just an awful feeling. It felt as if I had to go through the loss all over again.”


The group that oversees the Conifer House, City Health Care Partnership, apologized on behalf of the clinic. Chief Executive Andrew Burnell said, “I would like to apologize on behalf of City Health Care Partnership CIC for any actions we may have taken that have caused unnecessary distress. It is never our intention to cause upset or worry and if we have done so on this occasion I’d like to take this opportunity to say how sorry we are.”

“We are looking at the patient’s claim very carefully and will fully investigate this incident through our normal procedures and processes; we would like to assure the individual that any necessary actions highlighted by this investigation will be implemented,” he concluded.

After the abortion, Windsor wanted a proper burial for her unborn baby but was never given the option. She explained, “After I had my procedure I should have been given the option for a single burial or cremation. I didn’t have that so I felt like I never got the chance to grieve properly and you can’t get that back. It felt like my chance had gone so I made a complaint and made a few calls. I think that’s why they sent me the letter – as a way of saying sorry but it’s just shocking.”

Now Windsor says she suffers nightmares because of the clinic’s gesture.

She concluded, “Since then I’ve kept thinking of myself holding the baby but when I look down time I can’t see a face – it’s just nothing. How is it right that they can do that to me? Someone could have got seriously depressed after something like this, it’s sick.”